Why are some students not showing up in my Admin Portal?

Why are some students not showing up in my Admin Portal?

If some students are not showing up in your reports or anywhere else in your Admin Portal, please verify that your filter settings are set correctly. You can check your filter settings in your Admin Portal by clicking on the "View Filters" button located in the top right-hand corner of your screen. Please ensure you have checked off the correct campuses and programs and click on the "update" button to save any changes. 

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For more information on filter management, please see the Admin Portal User Guide in the Documents section of your Admin Portal. If the students are still not visible after verifying your filter settings, please submit a ticket at www.sgvassists.com for further assistance.